Maymay was having a "moment" at a screening. (It was a full out panic attack and it was ugly.) We had won tickets to the screening from a radio station, which was a first for us. Well, it was taking a little longer than usual for the radio station to call their winners up and to their seats, and people were being a bit too anxious to get in the theater. They had started getting loud and crowding the front of the line. My kiddo does NOT cope well with crowds, and as the crowd grew to a size we sure didn't expect, she just couldn't handle it any longer. After calming her down, we went and found a representative that seemed to be in charge and explained the situation. She was friendly and very understanding and pointed out the person in charge. Colleen. As the vivacious blond lady approached, obviously in the midst of handling copious amounts of issues, she smiled and asked what was going on. I tried to quickly explain, but she seemed to immediately "get it" and told me and Maymay to move to an area out of the line and wait for her. Colleen smiled and introduced herself to Maymay (and Berry) and promised her it would be okay.
Not only did she keep her word, she did the unexpected. She stopped and asked me a little about Maymay, and then went out of her way to make sure she was okay. Maymay told her how happy she was for the radio passes, and how she writes movie reviews. Colleen immediately promised Maymay that she would put her on the press list so she can attend more screenings and get in early with the radio winners and press. Maymay was on cloud 9, 10, and 11. I'm talking seriously happy.
We were at another screening and Maymay was beyond excited that Colleen remembered her, gave her a t-shirt, and was friendly! All my kiddo could do was tell me how she has a new friend and will get to write more movie reviews because of her.
It only takes a moment to touch someones life. Colleen did exactly that.